How to Fix Error: “An unknown error occurred connecting to the SMTP Server”

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Cause of an Unknown Error Occurred Connecting to the SMPT Server

  • Webmail account not designed to permit admittance to Sage
  • Email arrangement not right in Sage while messaging with Outlook
  • Security programming hindering
  • Utilizing Recovery email instead of Google email under Personal information and security
  • Involving mistaken secret word for webmail

Resolve an Unknown Error Occurred Connecting to the SMPT Server

Segment I: Configure the webmail record to permit messages from Sage

  • Gmail Configuration
  • Hurray mail setup – See Article ID 104803: Error: “An obscure mistake happened associating with the SMTP server” while utilizing Bellsouth.net, ATT.net, Sbcglobal.net, currently.com, or Yahoo email
  • Select Email Setup from the Maintain menu, or snap Edit Email Setup button from the Company Maintenance part of the System route window.
  • Click Use a webmail record, and afterward click interface Add account data
  • Select the sort of email administration and enter the email address (Outlook.com, Gmail and Yahoo are for the most part predefined) (If you select Other, you will likewise have to give the SMTP server and the SMTP port), this data can be acquired from your Internet Service Provider
  • After the email account is characterized, utilize the Edit and Remove hyperlinks to make changes
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Area II: Alternate strides for Gmail setup

  • Sign into your Gmail account
  • You ought to have an email named Review hindered sign-in endeavor
  • Open the email
  • Towards the lower part of the email underneath the SECURE YOUR ACCOUNT segment, click the connection named permitting admittance to less get applications
  • Select Turn on radio button and close the screen
  • Return to your Inbox and you ought to have an email named Access for less secure applications has been turned on
  • Audit this email
  • Check you can send messages from Sage utilizing Gmail without the blunder

Area III: SMTP is debilitated in the Microsoft 365 administrator place

  • Sign in to the Microsoft 365 administrator community and go to Users, Active clients.
  • Select the client, and in the flyout that shows up, select Mail.
  • In the Email applications area, select Manage email applications.
  • Place a mark of approval in the Authenticated SMTP setting to empower.
  • Click Save changes.
  • Check that you can email from Sage 50 at this point.

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Segment IV: Use MAPI agreeable email program rather than webmail

Select Email Setup from the Maintain menu, or snap Edit Email Setup button from the Company Maintenance part of the System route window.

Select Use a default work area email program box, and afterward click OK

Check you can email, in the event that not you may likewise have to reset the default email program in the control board, default programs, select the default you need (like Outlook in the rundown) and afterward click OK (these means are PC explicit)

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Area V: Antivirus/Firewall/Security programming impeding the cycle

  • Briefly incapacitate any antivirus/firewall or security programming to check whether it is impeding the email.
  • Check you can send messages from Sage utilizing webmail without blunder.

Segment VI: Confirm webmail secret phrase

  • Affirm that the secret key for the webmail (Google, Yahoo) account is right.

Segment VII: Damaged Sage 50 E-mail Writer

  • Close Sage.
  • Press WINDOWS+ R keys, type Control, and afterward click OK.
  • Select Devices and Printers.
  • Right-click Sage 50 E-mail Writer v3, and afterward select Remove Device.
  • Likewise eliminate some other Peachtree E-mail Writer or Sage E-mail Writer.
  • Select any suitable printer, and afterward select Print waiter properties.
  • Select Drivers tab, Amyuni Document Converter 550, and afterward click Remove.
  • Select Remove driver and driver bundle, and afterward click OK.
  • Return to Print Server Properties.
  • Select Drivers tab, Amyuni Document Converter 300 or 500 (if present).
  • Select Remove driver and driver bundle, and afterward click OK.
  • Run Repair for Sage; allude to Article ID 10602: How to run Repair.
  • Press WINDOWS+R keys, type Control, and afterward click OK.
  • Select Devices and Printers.
  • Right-click Sage 50 E-mail Writer v3, and afterward select Printer properties.
  • Select Ports tab, and afterward click Add Port button.
  • Select Local Port, and afterward click New Port button.
  • Enter PDF1 as the port name, and afterward click OK.
  • Select Advanced tab.
  • Select Enable high level printing highlights box, and afterward click Apply.
  • Select Print straightforwardly to the printer box, click Apply, and afterward Close.
  • Reboot your PC.

Segment VIII: Damaged program

Totally reinstall Sage, How to eliminate the program for guidelines physically.

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Note: This record includes altering the library and broad route in Windows. Contact your Computer Professional for help if necessary.

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